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SERVQUALAMultiple-itemScaleforMeasuringConsumerPerceptionsofServiceQuality...Everysingleparticipantwasinterviewedusingastructuredquestionnaire ...,由PChatzoglou著作·2014·被引用61次—TheoriginalSERVQUALinstrument(Parasuramanetal.,1988)includes22pai...
Servqual Method
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2022年11月18日—TheServqualMethodisoneofthepopularmethodsofmeasuringthelevelofsatisfactionwithservices.Ontheonehand,itisasimpleand, ...
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